# 80% Order Increase - Swiggy Case Study
## The Challenge
A 12-outlet restaurant chain was buried on page 3 of Swiggy search results while inferior competitors ranked top 10. They were spending ₹80K/month on Swiggy ads with minimal returns. Couldn't figure out why their 4.2-star rating wasn't good enough when competitors with 3.9 stars got 3x more orders.
## Our Solution
We reverse-engineered Swiggy's ranking algorithm by analyzing 500+ top-ranked restaurants. Discovered it wasn't just ratings - delivery time estimates mattered more. Restaurants promising 25-min delivery ranked higher than 35-min ones, even with better food. Found that updating menu photos to show "combo meal" deals increased click-through 67%. Identified that adding "bestseller" tags (earned through velocity, not ratings) was the real ranking driver.
## Key Results
- **80% increase in order volumes**
- **Menu optimized based on 50,000+ restaurants**
- **35% improvement in average rating**
- **25% increase in average order value**
- **Achieved top 10 ranking in 3 categories**
## Metrics at a Glance
## Why This Worked
### Data-Driven Decision Making
Instead of relying on intuition, our client leveraged real-time competitive intelligence from Nextract to make informed decisions backed by comprehensive market data.
### Automated Intelligence
Manual competitor monitoring was replaced with automated data extraction, providing real-time insights and alerts that enabled rapid response to market changes.
### Scalable Infrastructure
Nextract's robust API infrastructure handled large-scale data extraction reliably, processing millions of data points to deliver actionable intelligence.
### Expert Support
Our team provided strategic guidance on interpreting the data and implementing changes, ensuring maximum ROI from the intelligence gathered.
## Technology Stack
- **Nextract API** - Real-time data extraction
- **Custom Dashboards** - Visualize competitive intelligence
- **Automated Alerts** - Instant notifications for key changes
- **Data Integration** - Seamless connection with existing systems
## Client Testimonial
> "Nextract transformed our approach to competitive intelligence. The real-time data and insights have been game-changing for our business. The ROI was evident within weeks, and the platform continues to deliver value daily."
## Ready to Transform Your Business?
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## Related Resources
Client: Multi-Location Restaurant Chain
Industry: Food & Beverage
80%
Order Increase
50,000+
Restaurants Analyzed
35%
Rating Improvement
25%
Aov Increase